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Taking your pet to the vet can be stressful – for you, your pet and your vet!

So here are a few tips for an easier visit to your favourite vet!


  • If your cat hates going into a cat box try taking the cat carrier out the day before or leave it out so your cat is familiar with it, put in a favourite blanket or toy to make it comfortable and inviting. Or try spraying calming products such as Feliway in or around the box.
  • Make sure you have a cat carrier or other carrier that is secure and won’t fall apart when you pick it up!
  • Keep the carrier cover with a blanket and strap it into the car with the seat belt so that the cat isn’t thrown around on the journey to the vet.

Bring your dog in on a lead

  • Your dog may be very well behaved and obedient but we really need you to have your dog on a lead in our waiting room.
  • Keep your dog under control –  particularly if there are other patients waiting

Make an appointment 

  • Unless it’s a real emergency, walk in appointments not only add stress to the veterinarian and staff on duty but is disrespectful to those clients who have scheduled their visit


  • If you are going to be late for an appointment try to call us and let us know so that we can reschedule.


  • Don’t answer your cell phone in the consulting room!

Don’t be aggressive with our staff

  • We understand that having a sick pet is traumatic and many pet owners feel guilt or anger that their pet is seriously ill. 
  • Please remember that our staff are experienced and there to help. 
  • We all want the same outcome –  a healthy pet!

Tell your vet everything you know

  • If your pet has been vomiting for 1 day or 6 days, if you have been giving medication at home, if you fed a whole lot of bones – tell your vet. 
  • We need to know what is really going on with your pet to make a good diagnosis.

Don’t be afraid to talk money 

  • We know you want the best for you pet and so do we. We also understand that disasters can happen at tough times when you are least prepared financially. 
  • Don’t tell your vet to do ‘everything he can’ to save your pet then throw your hands up in the air when you get the bill! 
  • Discuss the cost of various treatments regimes and possible payment plans with your vet. 
  • That way everyone is on the same page and you can get the best treatment for your pet.

Build a positive relationship – Trust your vet!

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